Orders R 3500 and above are delivered free of charge in South Africa.
Orders under R 3500 are charged at a flat rate of R 120 in South Africa.
Most items on our website are items that we have in stock making our delivery time 2 to 3 working days to all major centers, delivery to outlying areas are 3 to 5 working days, In the unlikely event that we sold out of an item and subject to stock availability with suppliers, requests will be processed within 7 working days and handed over to a courier company for delivery.
Company will supply all goods to the delivery company in good order and will ensure that goods arrive at your chosen delivery address in the same good order.
Cancelled orders on the e-commerce facility will be refunded in full. We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Company standards. Should we exercise this right, the user will receive a full refund with no deductions.
While all attempts are made to keep our online store updated in can happen that we sold out of a item and you have paid for it in that case we will source the item for you and have it delivered in no time should the occasion arise where we are unable to get the item we will refund you in full
If you are not completely pleased with your purchase you may return it for a full refund which will be subject to inspection of the item.
If you decide to return an item for any other reason other than it being defective, late, or if a wrong item has been supplied, then you will be liable to cover the cost of the return to us. If the reason for the return is attributed to errors on our side then we will cover the cost of the courier